Privacy Policy

Effective Date: 4 February 2025

At MenopauseWize.com (owned by SheRise Healthcare Private Limited (“Company”), we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your data when you visit our Website, www.MenopauseWize.com (the “Website”), or use our Services. Your use of the services is subject to this Privacy Policy and our Terms. Any capitalized terms not defined herein shall have the meanings assigned in the Terms.

By using the services or providing your information, you acknowledge having read, understood, and agreed to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the services. If you are using the services on behalf of another person or entity, you confirm that you are authorized to consent on their behalf.

1. Information We Collect

a. Personal Information: This includes any information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age, organisation name, organisation email id, demographic information such as address and pin code, any photo identity or any other information relevant to product choice and preferences provided by a user, including but not limited to information gathered through availing services such your name, email address, and other information you provide when you register for courses, subscribe to newsletters, or contact us through the Website.

b. Technical Data: We automatically collect information about your device, browser type, IP address, and browsing activities on our Website. This data helps us understand how visitors interact with our Website and improve our services. This data includes usage information and user statistics.

c. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience, understand Website traffic, and personalise content. You can adjust your browser settings to disable cookies, but this may impact some functionality.

2. Your Consent

a. Please note that by providing the aforementioned information you provide your consent and authorize us to collect, use or disclose such information for the business and research purposes and as stated in this Privacy Policy, the Terms, and as permitted or required by applicable law. Moreover, you understand and hereby consent that this information may be transferred to any third-party user for the purpose of providing services through the Website and such other services which enable us to provide services through the Website.

b. You may withdraw your consent at any time or review the information provided by you, including request for any changes, by writing to Dr. Sukhpreet Patel at info@menopausewize.com

3. How We Use Your Information

a. To Provide and Improve Our Services: We use personal data to deliver course materials, process registration, and improve user experience on the Website.

b. Communication: We may send you updates, newsletters, and promotional materials if you have opted into these communications. You can unsubscribe at any time.

c. Analytics: We use technical data and cookies to analyse Website usage, monitor performance, and make improvements.

d. Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal processes.

e. Business or Research Purposes: The Information saved and except Sensitive Personal Information, is used for business or research purposes, including improving and customizing the Website for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.

f. Aggregating Information / Anonymized data: We may aggregate Information and analyse it in a manner to further accentuate the level of services that we offer to our customers. This Information includes average number of Users of the Website, the average clicks of the services/, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Sensitive Personal Information as defined above.

4. How We Share Your Information

a. We do not sell, rent, or trade your personal information.

b. We may share data with trusted third-party service providers who assist us in operating the Website, conducting business, or delivering services. These providers are bound by confidentiality agreements and only access data as needed.

c. We may disclose your information if required by law, to enforce our policies, or protect our rights, property, or safety.

d. We may share information upon merger or acquisition of Company with another company. We shall transmit and transfer the information upon acquisition or merger of Company with another company.

e. We may share information with employees and other personnel of our Company.

f. When directed by you to do so, in accordance with applicable laws.

g. To the extent permitted by and in accordance with, applicable laws, your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. Retention of Data

All information provided by you, save and except upon withdrawal or termination, shall be retained in locations outside the direct control of Company (for instance, on servers or databases co-locates with hosting providers). We will delete Information based on a request received from you in accordance with applicable law. However, we may retain such portion of Information and for such periods as may be required under Applicable Law. Notwithstanding anything contained herein, Company may retain data after account deletion for reasons including but limited to the following purposes: If there is an unresolved issue relating to your account, or an unresolved claim or dispute; If we are required to by applicable law; and/or in aggregated and/or anonymized form; or Company may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing users' safety and security.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss. However, no online platform is completely secure, and we cannot guarantee absolute data security.

7. Children’s Privacy

The Website is intended for adults i.e. a person above 18 years of age. We do not knowingly collect information from children under 18. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete it.

8. Governing Law and Dispute Resolution

This Privacy Policy will be governed by the laws of India. Any disputes arising from these Terms will be resolved exclusively by the courts at Mumbai and you and the Company consent to personal jurisdiction in those courts.

9. Miscellaneous Clauses

a. We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your data.

b. In the event of any provision of the Privacy Policy being held or becoming invalid, unenforceable or illegal for any reason, the Privacy Policy shall remain otherwise in full force apart from the said provision, which will be replaced with a legally valid provision that most nearly reflects the same purpose as that of the deleted provision.